Terms & Conditions

Because we want you to have all the information you might need, below you’ll find the Terms & Conditions of our live offers.

Website

The United Arab Emirates is our country of domicile.
This website is owned and managed by Kcal Limited.
Minors under the age of 18 are prohibited from registering as Users of this website.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
This website provides information about our brand, products, promotions, and locations, but does not facilitate online purchases or delivery orders.

We work with major delivery applications in the UAE including but not limited to: Talabat, Deliveroo, Noon, Careem, and Smiles.
Orders placed through these delivery partners are subject to their own terms and conditions, which may differ from ours.
Delivery times, fees, promotions, and availability may vary depending on the partner.
For the fastest response regarding your order, please contact the customer service of the delivery partner you used. For any other enquiries please contact our Call Centre directly at 600 5959 55 or submit your request from here
We respect your privacy. Any personal information you provide through this website (such as contact forms or newsletter sign-ups) will not be stored, sold, shared, rented, or leased to any third parties.
The Website Policies and Terms & Conditions may be updated occasionally to meet requirements and standards. Users are encouraged to visit this section regularly to stay informed of any changes.
Some advertisements on the Site are delivered by third-party networks. These parties may collect information about your online activities through cookies, web beacons, and other technologies in order to display targeted ads. We do not control or have access to the data collected by these third parties.
Practices of these third parties are not covered by our privacy policy.

This website does not provide an online ordering or payment facility.
We do not process credit/debit card payments, cash transactions, or any other form of online payment.
To place an order or make a purchase, please visit our physical locations or use authorized delivery partners.

For any questions, feedback, or general inquiries, please contact us via the details provided on our contact page.
This page contains our up-to-date phone numbers, email addresses for your convenience.

The information provided on this website is for general informational purposes only.
While we strive to keep all details accurate and up to date, menu items, promotions, and pricing may change without prior notice.
This website may link to third-party platforms; we are not responsible for their content, policies, or practices.

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