Kcal World Group
Careers
Purpose of the role
The Telesales Executive is responsible to present the company products with integrity to customers within the UAE. Reporting to the Telesales Team Leader, S/he will handle the accounts of Kcal Meal Plans customers and provide them with efficient customer service.
- Key Areas of Responsibilities
- Influence customers to buy the product by following a prepared script.
- Initiate and follow up the sales process from initial contact phase till closure
- Document and update all activity through our CRM.
- Managing, tracking and following up on leads by calling them.
- Meeting daily and quarterly sales target through calling
- Submit daily and monthly report of all activities done.
- Serve as point of contact for customers and answer their service related queries in person and on the phone.
- Professional Requirements
- Bachelor's degree or equivalent with MS office knowledge
- At least 2 years' experience in Telesales
- Excellent communication skills in English
- Excellent typing skills.
- What we bring to the table
- A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
- An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
- The ability to really make a difference with your ideas - we're a purpose driven company.
- A modern office environment designed to foster inspiration, creativity, and teamwork.
- A talented team of super smart (but humble) people.
- A culture committed to innovation, openness, humor, respect & motivation.
- Who we are and what we're about
- 1. Continuous Development
- At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
- 2. Support & Collaboration
- No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
- 3. Respectful Listening
- At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
- 4. Trust & Accountability
- Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
- 5. Innovation & Creativity
- Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
- 6. A Passion for Healthy Living
- We walk the talk. We're passionate about making the world a healthier place - one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.
- Package
- AED 6,500/Month + Performance based incentives
- Additional Benefits: Medical & Annual Airfare for self
- Job Type
- Full-time(6 days/week)
- Required language(s)
- English
- Arabic (Preferable, not essential)
Please forward your CV to
Purpose of the role
The primary focus of this position is to identify, isolate and rectify a fault so that the failed equipment, machine or system can be restored to an operational condition.
- Key Areas of Responsibilities
- Schedule preventive & corrective maintenance on all systems and equipment components.
- Install, inspect, dismantle, repair, and reassemble all the machinery and equipment that are scheduled for corrective maintenance.
- Replace worn components before breakdowns occur.
- Maintain corrective maintenance logs on all equipment and systems.
- Develop a parts replacement file containing all components of all systems that are presently in use with all necessary data for development of an inventory of critical parts and an instant record of sources for immediate ordering without delay.
- Maintain and take periodic inventory of parts, materials and components as directed.
- Responsible for aspects of skilled labor to include but not limited to repairs and upkeep of facilities and equipment.
- On a continuous basis, know and understand operations, and observe safety rules, policies and procedures. Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
- Professional Requirements
- Diploma/Certificate/Equivalent.
- At least 2 years of experience in similar role within the F&B industry.
- Knowledge of method, tools and equipment used in the maintenance and repair of mechanical and electrical equipment.
- Knowledge of operation, maintenance, troubleshooting and repair of pumps and other mechanical and electrical equipment.
- Good knowledge of all equipment used for maintenance and repair.
- Ability to work cooperatively, communicate effectively and to maintain effective internal and external customer relations to accomplish job responsibility.
- Ability to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and or technology.
- Must be capable of handling the following:
Combi steamers,
Boilers,
Burners,
Freezers
Chillers,
Walk in chiller,
Walk in freezer,
Small appliances
MEP & AC Knowledge
Other general Maintenance
- Interpersonal Requirements
- Ability to manage and prioritize
- Good organizational skills
- Ability to multitask
- Detail oriented
- Excellent communication and interpersonal skills
- Adaptable to various competing demands
- Package
- Salary: AED 4000.00
- Additional Benefits
- Medical & Airfare for self (24 Months)
- Job Type
- Full-time (6 Days/week)
- Required language(s)
- English
Please forward your CV to
Purpose of the role
The Junior Marketing Coordinator plays a key role in digital marketing, including social media management, trend research, content planning and creation, and online advertising, community management, and influencer collaboration. S/he will work closely with our e-commerce digital marketing team to contribute to and support various digital initiatives while learning essential skills and strategies in the field.
- Duties and Responsibilities:
- 1. Social Media Management:
- - Assist in creating, scheduling, and publishing engaging content across our social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
- - Monitor social media channels for trends, engagement, and opportunities to interact with our online community.
- - Collaborate with the marketing team to develop and execute social media campaigns and contests.
- 2. Content Planning and Trend Research:
- - Conduct research on industry-related topics to contribute to blog posts, content ideation, and planning.
- - Collaborate with the marketing team to research industry trends, consumer behavior, and emerging digital marketing strategies.
- - Create and edit blog posts, articles, infographics, and other content to be used on our website and social media channels.
- - Assist in generating ideas and developing visual concepts and content for content marketing campaigns such as images and videos, for digital marketing campaigns, blog posts, social media content, and other
- digital assets.
- - Create and maintain a content posting calendar, ensuring regular and relevant content is scheduled for publication.
- 3. Content Creation and Posting:
- - Assist in generating ideas and developing visual concepts and content for content marketing campaigns such as images and videos, for digital marketing campaigns, blog posts, social media content, and other
- digital assets.
- - Contribute to content creation by writing blog posts, social media captions, and other marketing materials as needed.
- - Collaborate with designers to create visuals and graphics for digital marketing campaigns.
- - Schedule and post content on various digital platforms, adhering to the content calendar.
- 4. Community Management:
- - Engage with our online community across social media platforms, working with the digital marketing team on responding to comments, messages, and inquiries in a professional and timely manner.
- - Foster positive relationships with our audience by actively participating in conversations and addressing feedback or concerns.
- - Monitor social media channels and industry forums for discussions, trends, and opportunities for engagement.
- 5. Influencer Management:
- - Assist the digital marketing team in identifying potential influencers and collaborators for brand partnerships and campaigns.
- - Research and compile information on influencers, including audience demographics, engagement rates, and content style.
- - Support influencer outreach efforts, including communication, negotiation, and tracking of influencer collaborations.
- 6. Online Advertising:
- - Support the execution and monitoring of online advertising campaigns (e.g., Google Ads, Facebook Ads).
- - Assist in analyzing campaign performance metrics and providing insights for optimization.
- 7. Email Marketing:
- - Aid in email marketing efforts, including crafting email content, designing templates, and managing subscriber lists.
- - Assist the digital marketing team with data for monitoring email campaign performance and assist in improving open rates and click-through rates.
- 8. Analytics and Reporting:
- - Assist the digital marketing in gathering data to analyze digital marketing performance metrics on website traffic, social media engagement, and digital marketing campaign performance.
- - Assist the digital marketing team in obtaining data for creating regular reports summarizing key metrics and trends to inform marketing strategies.
- - Assist in tracking and analyzing, including website traffic, social media engagement, and influencer campaign results.
- - Summarize key insights and trends from data analysis to inform marketing strategies.
- 9. Research and Trend Analysis:
- - Stay updated on digital marketing trends, emerging platforms, and best practices.
- - Conduct market research and competitor analysis to provide recommendations for marketing improvements and support marketing strategies.
- - Stay updated on digital marketing trends, new platforms, and best practices.
- - Conduct market research and competitor analysis too.
- 10. Administrative Support:
- - Provide administrative support to the marketing team as needed, including organizing files, scheduling meetings, and assisting with various projects.
- Professional Requirements:
- Bachelor's degree/Diploma/Equivalent program in marketing, communications, digital marketing, or a related field with at least 1 year of experience.
- Strong interest in digital marketing and a desire to learn and grow in the field.
- Excellent written and verbal communication skills.
- Familiarity with social media platforms and digital marketing tools.
- Familiarity with design and visual communication tools and web-based diagramming applications (e.g. Canva, Lucidchart, Miro, Milanote).
- Basic knowledge of content creation, design, or video editing tools is beneficial.
- Analytical mindset with the ability to interpret data and generate insights.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Understanding SEO principles is a bonus.
- Interpersonal Requirements:
- Highly organized, detail-oriented, and able to manage multiple tasks effectively.
- Proactive, self-motivated, and eager to take on new challenges.
- Enthusiastic team player with strong interpersonal skills.
- Ability to adapt to a fast-paced and collaborative work environment.
- WHAT WE BRING TO THE TABLE
- A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
- An inclusive, collaborative community, where your voice will be heard, and you’ll have the opportunity to fuel your creative journey.
- The ability to really make a difference with your ideas – we’re a purpose driven company.
- A modern office environment designed to foster inspiration, creativity, and teamwork.
- A talented team of super smart (but humble) people.
- A culture committed to innovation, openness, humor, respect & motivation.
- WHO WE ARE & WHAT WE’RE ABOUT
- 1. Continuous Development
- At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset – YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
- 2. Support & Collaboration
- No one does it alone and there's nothing wrong with asking for help when it’s needed. We want everyone at Kcal to feel like they’re part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
- 3. Respectful Listening
- At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
- 4. Trust & Accountability
- Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it’s important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
- 5. Innovation & Creativity
- Kcal thrives off innovation and creativity – they’re part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
- 6. A Passion for Healthy Living
- We walk the talk. We’re passionate about making the world a healthier place – one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.
- Package:
- Salary: AED 4,500/Month + Performance based incentives
- Additional Benefits: Medical & Annual Airfare for self
- Required language(s):
- Arabic
- English
- Job Type:
- Full-time (5 days/week from Monday to Friday)
Please forward your CV to
Purpose of the role
The Customer Happiness Agent is responsible to handle the accounts of Kcal Meal Plan customers and provide them with efficient customer service.
- Key Areas of Responsibilities:
- Provide help and advice to customers about Kcal's products and services.
- Communicate courteously with customers by telephone, email, letter, and face to face.
- Investigate and solve customers' problems whilst working closely with the Team Leader.
- Responsible to keep accurate records of discussions or correspondence with customers.
- Learn about organization’s products, promotions or services and keeps up to date with changes.
- Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
- Coordinate with the Nutritionists for clients’ appointments.
- Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.
- Professional Requirements:
- Bachelor's degree or equivalent.
- At least 3 years' experience in Customer Service.
- Excellent communication skills including online chat support.
- Interpersonal Requirements:
- Good MS Office skills.
- Good verbal and written communication skills.
- Ability to act on own initiative and handle stress well.
- Excellent grooming/appearance at all times.
- Sociable with an open personality that fits the brand image.
- Commitment to developing and maintaining a premium brand.
- WHAT WE BRING TO THE TABLE
- - A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
- - An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
- - The ability to really make a difference with your ideas -- we're a purpose driven company.
- - A modern office environment designed to foster inspiration, creativity, and teamwork.
- - A talented team of super smart (but humble) people.
- - A culture committed to innovation, openness, humor, respect & motivation.
- WHO WE ARE & WHAT WE’RE ABOUT
- 1. Continuous Development
- At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
- 2. Support & Collaboration
- No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
- 3. Respectful Listening
- At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
- 4. Trust & Accountability
- Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
- 5. Innovation & Creativity
- Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
- 6. A Passion for Healthy Living
- We walk the talk. We're passionate about making the world a healthier place - one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.
- Package:
- Salary: AED 4,500/Month + Performance based incentives
- Additional Benefits: Medical & Annual Airfare for self
- Required language(s):
- English
- Job Type:
- Full-time (5 days/week plus one Sunday each month)
Please forward your CV to
Purpose of the role
The Commis Chef will be responsible to provide assistance to Chef De Partie in carrying our preparatory work for creating dishes, stocking food supplies and maintaining high standards of hygiene.
- Key Areas of Responsibilities
- Preparation and portioning of food on time and ensuring they meet quality and quantity standards.
- Prepare food by accurately following the recipes provided.
- Maintain the cleanliness in all assigned areas, including refrigerators and freezers.
- Ensure freshness and suitability of products used by the section that they are stored properly.
- Ensure smooth running of the section during Chef De Parties’ absences.
- Control cost by minimizing spoilage, waste, proper storage and exercising strict portion control.
- Follow the Basic Food Hygiene Guide Lines always.
- Weigh the ingredients and using proper quantities in preparing food.
- Assist the chefs in ensuring that the health and safety standards are upheld in the kitchen.
- Professional Requirements
- High School or equivalent.
- Minimum 1-3 years full-time work experience; previous experience in Butchery department is required.
- Knowledge of food preparation in accordance with high quality standard.
- Knowledge of maintaining high standards of hygiene.
- Interpersonal Requirements
- Works quickly and efficiently
- Attention to detail
- Ability to work under pressure
- Ability to learn on your feet
- Excellent communication and interpersonal skills
- Adaptable to various competing demands
- Listening skills and adaptability
- Thorough and methodical
- Well organized
- Package
- Salary: AED 1,750.00 /month
- Job Type
- Full-time (6 days per week)
- Required language(s)
- English
- Experience
- 2 Years
Please forward your CV to
Purpose of the role
The Commis Chef will be responsible to provide assistance to Chef De Partie in carrying our preparatory work for creating dishes, stocking food supplies and maintaining high standards of hygiene.
- Key Areas of Responsibilities
- Preparation and portioning of food on time and ensuring they meet quality and quantity standards.
- Prepare food by accurately following the recipes provided.
- Maintain the cleanliness in all assigned areas, including refrigerators and freezers.
- Ensure freshness and suitability of products used by the section that they are stored properly.
- Ensure smooth running of the section during Chef De Parties' absences.
- Control cost by minimizing spoilage, waste, proper storage and exercising strict portion control.
- Follow the Basic Food Hygiene Guide Lines always.
- Weigh the ingredients and using proper quantities in preparing food.
- Assist the chefs in ensuring that the health and safety standards are upheld in the kitchen.
- Professional Requirements
- High School or equivalent.
- Minimum 1-2 years full-time work experience; previous experience in F&B Industry required.
- Knowledge of food preparation in accordance with high quality standard.
- Knowledge of maintaining high standards of hygiene.
- Interpersonal Requirements
- Works quickly and efficiently.
- Attention to detail.
- Ability to work under pressure.
- Ability to learn on your feet.
- Excellent communication and interpersonal skills
- Adaptable to various competing demands
- Listening skills and adaptability
- Thorough and methodical
- Well organized
- Package
- Salary: AED 1,500 + Shared bachelor's accommodation + Duty Meals
- Job Type
- Full-time (6 days per week)
- Required language(s)
- English
- Experience
- 1 - 2 Years
Please forward your CV to
Purpose of the role
The Commis 3 Chef is responsible to cut vegetables, prepare salads, sandwiches and provide assistance to Kitchen in charge as and when need arises.
- Key Areas of Responsibilities
- Responsible to cut fruits and vegetables.
- Responsible to prepare sandwiches and salads as per customer's order.
- Perform a combination of duties to maintain kitchen, work areas and restaurant equipment and utensils in clean and orderly condition: Sweep and mop floors.
- Wash worktables, refrigerators and surrounding areas.
- Segregate and remove trash and garbage and place it in designated containers.
- Ensure food is prepared keeping in mind hygiene and cleanliness by following the Basic Food Hygiene rules.
- Keep the kitchen area clean and all the equipment used for preparing food clean and hygienic.
- Responsible for storing food products in the designated area.
- Provide assistance to Kitchen In charge as and when required.
- Professional Requirements
- High School/Equivalent.
- Kitchen Helper experience of minimum 2 to 3 years, ideally from fast food restaurant.
- Knowledge of preparing sandwiches, salads and shakes.
- Fluency in English.
- Interpersonal Requirements
- Ability to work under pressure
- Ability to follow instructions accurately
- Ability to meet deadlines in food preparation
- Excellent grooming/appearance at all times
- Good verbal and written communication skills
- Highly organized
- Team work oriented Highly
- Sociable with an open personality that fits with the brand image
- Commitment to developing and maintaining a premium brand
- Package
- Salary: AED 2,500 Per Month
- Job Type
- Full-time (6 days per week)
- Location
- Abu Dhabi
- Required language(s)
- English
- Experience
- 2 Years
Please forward your CV to
