Purpose of the role

The Telesales Executive is responsible to present the company products with integrity to customers within the UAE. Reporting to the Telesales Team Leader, S/he will handle the accounts of Kcal Meal Plans customers and provide them with efficient customer service.

• Key Areas of Responsibilities
• Influence customers to buy the product by following a prepared script.
• Initiate and follow up the sales process from initial contact phase till closure
• Document and update all activity through our CRM.
• Managing, tracking and following up on leads by calling them.
• Meeting daily and quarterly sales target through calling
• Submit daily and monthly report of all activities done.
• Serve as point of contact for customers and answer their service related queries in person and on the phone.

• Professional Requirements
• Bachelor's degree or equivalent with MS office knowledge
• At least 2 years' experience in Telesales
• Excellent communication skills in English
• Excellent typing skills.

• What we bring to the table
• A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
• An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
• The ability to really make a difference with your ideas - we're a purpose driven company.
• A modern office environment designed to foster inspiration, creativity, and teamwork.
• A talented team of super smart (but humble) people.
• A culture committed to innovation, openness, humor, respect & motivation.

• Who we are and what we're about
• 1. Continuous Development
• At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
• 2. Support & Collaboration
• No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
• 3. Respectful Listening
• At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
• 4. Trust & Accountability
• Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
• 5. Innovation & Creativity
• Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
• 6. A Passion for Healthy Living
• We walk the talk. We're passionate about making the world a healthier place - one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.

• Package
• AED 6,500/Month + Performance based incentives
• Additional Benefits: Medical & Annual Airfare for self

• Job Type
• Full-time(6 days/week)

• Required language(s)
• English
• Arabic (Preferable, not essential)

Please forward your CV to

Purpose of the role

The Chef de Partie is responsible for supervising and training the junior staff and ensuring high levels of food preparation in order to deliver high quality food. He is also responsible to assist with food cost controls.

• Key Areas of Responsibilities
• Determine production schedules and staff requirements necessary to ensure timely delivery of services.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Inspect supplies, equipment, and work areas to ensure conformance to established standards.
• Instruct Chefs and other workers in the preparation, cooking, garnishing, and presentation of food.
• Order or requisition food and other supplies needed to ensure efficient operation.
• Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• Supervise and coordinate activities of cooks and workers engaged in food preparation.
• Collaborate with In house Nutritionist to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.
• Check the quality of raw and cooked food products to ensure that standards are met.
• Check the quantity and quality of received products.
• Demonstrate new cooking techniques and equipment to staff.
• Record production and operational data on specified forms.
• Coordinate planning, budgeting, and purchasing for all the food operations. Plan, direct, and supervise the food preparation and cooking activities of the kitchen.

• Professional Requirements
• Minimum of a High School Certificate or equivalent.
• Minimum 3-5 years' experience as Chef de Partie.
• Must have excellent time management skills.
• Ability to act on own initiative and handle stress well

• Interpersonal Requirements
• Ability to manage and prioritize
• Ability to meet deadlines
• Adaptable to various competing demands
• Be environmentally aware

• What we bring to the table
• A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
• An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
• The ability to really make a difference with your ideas - we're a purpose driven company.
• A modern office environment designed to foster inspiration, creativity, and teamwork.
• A talented team of super smart (but humble) people.
• A culture committed to innovation, openness, humor, respect & motivation.

• Who we are and what we're about
• 1. Continuous Development
• At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
• 2. Support & Collaboration
• No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
• 3. Respectful Listening
• At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
• 4. Trust & Accountability
• Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
• 5. Innovation & Creativity
• Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
• 6. A Passion for Healthy Living
• We walk the talk. We're passionate about making the world a healthier place - one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.

• Package
• Salary: AED 6000.00 /month
• Medical + Annual airfare + Duty Meals

• Job Type
• Full-time (6 Days/week)

• Required language(s)
• English

• Experience
• 3 - 5 Years

Please forward your CV to

Purpose of the role

The primary focus of this position is to identify, isolate and rectify a fault so that the failed equipment, machine or system can be restored to an operational condition.

• Key Areas of Responsibilities
• Schedule preventive & corrective maintenance on all systems and equipment components.
• Install, inspect, dismantle, repair, and reassemble all the machinery and equipment that are scheduled for corrective maintenance.
• Replace worn components before breakdowns occur.
• Maintain corrective maintenance logs on all equipment and systems.
• Develop a parts replacement file containing all components of all systems that are presently in use with all necessary data for development of an inventory of critical parts and an instant record of sources for immediate ordering without delay.
• Maintain and take periodic inventory of parts, materials and components as directed.
• Responsible for aspects of skilled labor to include but not limited to repairs and upkeep of facilities and equipment.
• On a continuous basis, know and understand operations, and observe safety rules, policies and procedures. Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.

• Professional Requirements
• Diploma/Certificate/Equivalent.
• At least 2 years of experience in similar role within the F&B industry.
• Knowledge of method, tools and equipment used in the maintenance and repair of mechanical and electrical equipment.
• Knowledge of operation, maintenance, troubleshooting and repair of pumps and other mechanical and electrical equipment.
• Good knowledge of all equipment used for maintenance and repair.
• Ability to work cooperatively, communicate effectively and to maintain effective internal and external customer relations to accomplish job responsibility.
• Ability to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and or technology.
• Must be capable of handling the following:
  Combi steamers,
  Boilers,
  Burners,
  Freezers
  Chillers,
  Walk in chiller,
  Walk in freezer,
  Small appliances
  MEP & AC Knowledge
  Other general Maintenance

• Interpersonal Requirements
• Ability to manage and prioritize
• Good organizational skills
• Ability to multitask
• Detail oriented
• Excellent communication and interpersonal skills
• Adaptable to various competing demands

• Package
• Salary: AED 4000.00

• Additional Benefits
• Medical & Airfare for self (24 Months)

• Job Type
• Full-time (6 Days/week)

• Required language(s)
• English

Please forward your CV to

Purpose of the role

The Customer Happiness Agent is responsible to handle the accounts of Kcal Meal Plan customers and provide them with efficient customer service.

• Key Areas of Responsibilities:
• Provide help and advice to customers about Kcal's products and services.
• Communicate courteously with customers by telephone, email, letter, and face to face.
• Investigate and solve customers' problems whilst working closely with the Team Leader.
• Responsible to keep accurate records of discussions or correspondence with customers.
• Learn about organization’s products, promotions or services and keeps up to date with changes.
• Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
• Coordinate with the Nutritionists for clients’ appointments.
• Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.

• Professional Requirements:
• Bachelor's degree or equivalent.
• At least 3 years' experience in Customer Service.
• Excellent communication skills including online chat support.

• Interpersonal Requirements:
• Good MS Office skills.
• Good verbal and written communication skills.
• Ability to act on own initiative and handle stress well.
• Excellent grooming/appearance at all times.
• Sociable with an open personality that fits the brand image.
• Commitment to developing and maintaining a premium brand.

• WHAT WE BRING TO THE TABLE
• - A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
• - An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
• - The ability to really make a difference with your ideas -- we're a purpose driven company.
• - A modern office environment designed to foster inspiration, creativity, and teamwork.
• - A talented team of super smart (but humble) people.
• - A culture committed to innovation, openness, humor, respect & motivation.

• WHO WE ARE & WHAT WE’RE ABOUT
• 1. Continuous Development
• At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
• 2. Support & Collaboration
• No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
• 3. Respectful Listening
• At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
• 4. Trust & Accountability
• Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
• 5. Innovation & Creativity
• Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
• 6. A Passion for Healthy Living
• We walk the talk. We're passionate about making the world a healthier place - one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.

• Package:
• Salary: AED 4,500/Month + Performance based incentives
• Additional Benefits: Medical & Annual Airfare for self

• Required language(s):
• English

• Job Type:
• Full-time (5 days/week plus one Sunday each month)

Please forward your CV to

Purpose of the role

The Commis Chef will be responsible to provide assistance to Chef De Partie in carrying our preparatory work for creating dishes, stocking food supplies and maintaining high standards of hygiene.

• Key Areas of Responsibilities
• Preparation and portioning of food on time and ensuring they meet quality and quantity standards.
• Prepare food by accurately following the recipes provided.
• Maintain the cleanliness in all assigned areas, including refrigerators and freezers.
• Ensure freshness and suitability of products used by the section that they are stored properly.
• Ensure smooth running of the section during Chef De Parties’ absences.
• Control cost by minimizing spoilage, waste, proper storage and exercising strict portion control.
• Follow the Basic Food Hygiene Guide Lines always.
• Weigh the ingredients and using proper quantities in preparing food.
• Assist the chefs in ensuring that the health and safety standards are upheld in the kitchen.

• Professional Requirements
• High School or equivalent.
• Minimum 1-2 years full-time work experience; previous experience in F&B industry required.
• Knowledge of food preparation in accordance with high quality standard.
• Knowledge of maintaining high standards of hygiene.

• Interpersonal Requirements
• Works quickly and efficiently.
• Attention to detail.
• Ability to work under pressure.
• Ability to learn on your feet.
• Excellent communication and interpersonal skills.
• Adaptable to various competing demands.
• Listening skills and adaptability.
• Thorough and methodical.
• Well organized.

• Package
• Salary: AED 1,500 + Shared bachelor's accommodation + Duty Meals

• Job Type
• Full-time (6 days per week)

• Required language(s)
• English

• Experience
• 1 - 2 Years

Please forward your CV to

Purpose of the role

The Cashier cum Waiter/Waitress is under the direct supervision of the Restaurant Manager/in charge. S/he will be responsible for providing excellent customer service to our customers in a very professional way.

• Key Areas of Responsibilities
• Provide the customers with fast, friendly, courteous and efficient service.
• Inform the customers of daily specials.
• Escort customers to their tables.
• Greet and take the orders from customers.
• Present menus to customer and answers questions about menu items, making recommendations upon request.
• Explain how various menus are prepared, describing ingredients and cooking methods.
• Write customer’s food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
• Serve food and beverages accurately as per customers’ order.
• Prepare itemized checks and accept payments as and when required.
• Prepare tables for meals.
• Collect the payments by cash, credit cards or debit cards.
• Count money in cash drawers at the beginning of shifts to ensure that mounts are correct and there is adequate change.
• Maintain a clean and orderly reception area.
• Provide help and support to junior staff.

• Professional Requirements
• Minimum of a High School/Equivalent
• Minimum 2 years' experience as a Cashier/Waiter.
• Must demonstrate good moral fitness and ethical standards.
• Must possess knowledge of principles and processes for providing customer and personal services.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).

• Interpersonal Requirements
• Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper accountability for orders and funds
• Substantial knowledge of accepting credit card payments and working point of sale registers to accurately secure payment and funds control
• Exceptional verbal and written communication skills
• Dedicated and meticulous—high level of accurateness and attention to detail

• Package
• Salary: AED 2500/month

• Job Type
• Full-time (6 days/week)

• Experience
• 2 Years

• Required language(s)
• English

Please forward your CV to