Kcal Restaurants - Jobs

The Team Leader/Shift in Charge is responsible to ensure that the daily shifts assigned by the Restaurant Manager are being carried out smoothly and provides support, direction and assistance to subordinates in all areas of their assigned duties.

In charge of keeping the daily operations of the restaurant running smoothly.
Responsible for ensuring that employees are present and work is completed on time.
Provide support, direction and assistance to subordinates on all areas of their assigned duties.
Supervise staff during your shift and ensure they are carrying out their assigned duties efficiently and effectively.
Responsible for scheduling, staffing and organizing the work and workers on your shifts.
To be responsible for making sure that the absent employee's position is covered by another employee.
Work alongside members of your team in order to be more efficient and to resolve customer complaints and other problems as they arise.
Responsible for training all new employees on your shift in safety policies and workplace procedures and maintain training logs and records.
Responsible for quality control, ensure product safety and freshness and accuracy in orders
Ensure customers receive the products and services they order.
Responsible for reporting any issues or quality defects to the manager.
Ensure the workplace is safe and clean; this includes reviewing and enforcing all Occupational Safety and Health Administration standards and policies.
Prepare, reconcile and keep the restaurant cash registers stocked with change during the shift.

High School/Equivalent
Experience of minimum 3 years in similar capacity, ideally from fast food restaurant, with good knowledge of restaurant operations.
UAE experience is an advantage

Please forward your CV to hr@kcalworld.com

The Cashier cum Waiter/Waitress is under the direct supervision of the Restaurant Manager/in charge. S/he will be responsible for providing excellent customer service to our customers in a very professional way.

Provide the customers with fast, friendly, courteous and efficient service.
Inform the customers of daily specials.
Escort customers to their tables.
Greet and take the orders from customers.
Present menus to customer and answers questions about menu items, making recommendations upon request.
Explain how various menus are prepared, describing ingredients and cooking methods.
Write customer’s food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
Serve food and beverages accurately as per customers’ order.
Prepare itemized checks and accept payments as and when required.
Prepare tables for meals.
Collect the payments by cash, credit cards or debit cards.
Count money in cash drawers at the beginning of shifts to ensure that mounts are correct and there is adequate change.
Maintain a clean and orderly reception area.
Provide help and support to junior staff.

Minimum of a High School/Equivalent
Minimum 2 years’ experience as a Cashier/Waiter.
Must demonstrate good moral fitness and ethical standards.
Must possess knowledge of principles and processes for providing customer and personal services.
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).

Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper accountability for orders and funds
Substantial knowledge of accepting credit card payments and working point of sale registers to accurately secure payment and funds control
Exceptional verbal and written communication skills
Dedicated and meticulous—high level of accurateness and attention to detail

Please forward your CV to hr@kcalworld.com