Because we want you to have all the information you might need, below you’ll find the Terms & Conditions of our live offers.

Website

United Arab of Emirates is our country of domicile.

This website is owned and managed by Kcal Healthy Fast-food DMCC. United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Privacy

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Payments

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).

Delivery

Kcallife.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Refunds

Refunds will be done only through the Original Mode of Payment.

Loyalty Program

Stamps will be accumulated when a main item is ordered online via standard order. Stamps are non-transferable and cannot be exchanged for cash. Loyalty stamps cannot be combined with any other discount, offer or promotion. Stamps will automatically apply discount to main item on standard orders when card is full.

Weekly Order

Advance payment is required upon first delivery. Minimum of 3 days and maximum of 14 days order to be scheduled within a period of 15 days, one delivery per day. Online orders only. Cannot be combined with any other discount, offer or promotion.

Breakfast promotion

Only available for dine in & take away in Ras al Khaimah and Abu Dhabi branches, daily until 11am, and Dubai Healthcare City, Sunday to Thursday until 11am. One free drink per breakfast item purchased. Free drink can be a regular Americano, regular tea or watermelon juice. Cannot be combined with any other offer or promotion.

Drinks on us promotion

Subject to availability. Minimum order AED 60. Not applicable on weekly orders. Offer only available at kcallife.com.